What is 'Unpublished Airfare?'

What is the cost of the ticket?' Our fare quote includes total airfare including fares, weekend fees, services fees and taxes/fuel charges, except if the government decides to collect taxes and airport facility charges on your entry, you will be collected at the airport like everyone else.   You will not find any hidden charges from us other than total airfare quoted.

I received an e-mail via Virtuallythere. How do I open the sample itinerary? Simply click the clickable link you may find in the e-mail.If the link is not active,  please contact our customer service to obtain your 'Reservation Code' and 'Password.' Go to www.virtuallythere.com, and enter the six-character 'Reservation Code' and your Last Name and click 'View Itinerary.'    On the next page,  put  your "Password" when asked.

Where are fare quote and fare restriction in the sample itinerary? At the bottom of the itinerary, you will see "Arranger Remarks" column. Here you can find information including fare quote, due dates, fare restrictions and important message from us.

Is there any other cost? For E-tickets: No, there is no extra cost. Your E-ticket confirmation will be sent by e-mail, fax, or mail.   For paper tickets: Yes, there is shipping fee of $10 for Fedex ground (delivery guarantee in 5 business days,) or $15 for Fedex standard overnight for next business day delivery.   Also, if you prefer to have paper tickets for E-ticketable itinerary, the airlines charge you $50.00 for printing fee.

How do I make a reservation? Please fill out our "Reservation Form" and send us.   We will send you an E-mail via Virtuallythere with passenger information.

How can I purchase the ticket? Your reservation will be on courtesy hold and fares are guaranteed for 24hours.   Please call us before due to purchase the tickets(s).   If after  24hours and you still would like to use the same itinerary, please ask our customer service to revise the booking and the fare.   We might still be able to get the same fare.

What form of payments are accepted? Unpublishedairfare.com accepts Cashiers Checks or Money Orders.  We also accept American Express, Diners, Discover, MasterCard and Visa with USA or Canadian billing addresses when credit card payment is allowed in the ticketing rule.   When you are purchasing tickets with credit card, the airline tickets will be mailed only to billing address of the cardholder.

What are the fare restrictions? Each ticket has different restrictions. Please carefully read the fare restrictions sent with fare quote.  Detailed restrictions can be obtained from our customer service by telephone.

Other questions? Please call our customer service at 1-888-489-8550 9am-5:30pm CST M-F. file